Why Marketplaces Block AI Shopping Agents
Autonomous AI shopping agents are moving quickly from novelty to reality, with both financial and legal implications….
The Fraud Visibility Gap Created by Agentic Shopping
As AI shopping agents remove friction from online commerce, they are also erasing the behavioral signals retailers…
Why One-Size-Fits-All ERP Fails Mid-Market Retailers
The one-size-fits-all approach of legacy enterprise resource planning (ERP) systems continues to frustrate mid-market retailers, where thin…
eBay Passes on Agentic Shopping — For Now
eBay announced in a recent email to users that starting Feb. 20, it will prohibit third-party chatbots…
New Microsoft Retail AI Guide Echoes SEO
Microsoft published a playbook early this month to help retailers increase visibility in AI search, browsers, and…
Marketing to Humans and Machines
Agentic shopping presents ecommerce marketers with a familiar problem in a new form. The promise is simple…
New Ecommerce Tools: January 21, 2026
Every week we publish a list of new products and services for ecommerce merchants. This installment includes…
Google’s Core Updates, Explained
Google released another Core Update to its search algorithm over the holidays. It was the most comprehensive…
Are Your Product Pages Invisible to AI? Retail’s New Fix
Two new product updates aim to help retailers use agentic AI more effectively by improving shopper trust…
‘Temu matches Amazon in cross-border sales’
In a short period of time, Temu has become a dominant player in global ecommerce. Nearly a…
Lawmakers Eye Dynamic Ecommerce Pricing
Several American lawmakers have expressed an interest in limiting or prohibiting data-driven price changes. The recent activity…
New Ecommerce Tools: January 14, 2026
Our rundown this week of new products and services for ecommerce merchants includes updates on agentic commerce,…
E-Commerce Orders Surged in 2025, Dominated by Top-Performing Brands
E-commerce orders in the United States jumped 147% year-over-year in 2025, with more than half that growth…
What is branding? How to create a lasting ecommerce brand
A lasting ecommerce brand is more than a line of products or a catchy name — it’s a tone,…
Why RFPs Are Breaking in the 14-Day B2B Sales Cycle
Walking into today’s B2B buying process feels less like a marathon and more like a sprint. According…
Why E.U. Ecommerce Rules Seem Complex
Merchants often ask me to explain E.U. ecommerce regulations. I usually start with a warning: There is…
58% of consumers use AI tools to research products
Product discovery still mostly happens on marketplaces, with 37 percent of consumers starting their shopping journey there….
Ecommerce Success with Fractional Talent
In his previous appearance on the podcast, in November 2022, Jai Dolwani was the CMO of a…
How Landyachtz built a personalized growth engine with Klaviyo and WooCommerce
The skater-owned brand currently drives 11% of total revenue via marketing automation in Klaviyo, with continued plans…
Acquiring Customers via Google Ads
Acquiring new customers versus retaining existing ones is a common goal of advertisers. Google Ads offers account…
Digital ID in Mobile Wallets Is Helping Pull Shoppers Back In-Store
Shoppers’ acceptance of mobile wallets is firmly established. What began as a convenient way to pay has…
Authentication Failure: VCF SSO Broken
January 7, 2026 Authentication Failure: VCF SSO Broken vCenter vIDB Service Unavailable The Issue? After an extended…
Returnuary Turns Holiday Returns Into a Margin Problem
April may be the cruelest month in the minds of poets, but January is the cruelest month…
How to create buyer personas for your online store
It’s always important to truly understand your target customer. What do their day-to-day lives look like? What…