How Woo’s support team uses AI to improve the customer experience
“AI will deflect our customers.” Everyone who is in the support industry has either heard a colleague…
“AI will deflect our customers.” Everyone who is in the support industry has either heard a colleague…
I don’t know if I should say this on a website devoted to programming, but I sometimes…
Whether you’re starting your first business, looking for new products to sell, or launching your tenth brand,…
Backlinks remain essential for organic search visibility, yet link-building opportunities are increasingly rare. Most tactics are either…
Ad targeting attempts to improve the odds that the person seeing an offer or promotion will take…
For the past three years, DHL has been charging German online retailers a surcharge for parcel deliveries…
Starting an online business is exciting, but the path to sustainable success is built on preparation, organization,…
To run a successful online store, you not only have to attract the right audience to your…
When I was young and dinosaurs walked the earth, I worked on a software team that developed…
I’m a big fan of Astro’s focus on developer experience (DX) and the onboarding of new developers….
For several years, German Amazon customers have been able to return products without packaging. No shipping box…
If you’re looking to start an online business and don’t want to deal with managing inventory, product…
As our CMO, Tamara Niesen, mentioned in her post, our brand is a critical asset for our…
If you sell digital products — like software, streaming content, or other intangible goods — to customers…
Grabbing a top spot on Google is a win for visibility and essential for driving clicks and…
Notice anything different? If you’re already part of the Woo family — or just an admirer from…
In today’s visually-driven digital world, images are no longer just for aesthetics — they are the reason…
German online marketplace Kaufland is discontinuing Fulfillment by Kaufland (FBK). The service will remain active until February…
What do owners, freelancers, managers, and employees have in common? They all communicate! Here are 10 titles…
New features don’t just pop up in CSS (but I wish they did). Rather, they go through…
Online merchants serving civically engaged shoppers will find excellent promotional opportunities on the growing X platform. Social…
Congratulations! If you’re reading this article, you’ve probably successfully built an online store. That’s a great feat…
The myth of a duplicate content penalty has existed for years. Google seeks diverse search results and…
The CSS Working Group (CSSWG) meets weekly (or close to it) to discuss and quickly resolve issues…