Asynchronous Customer Support Is Breaking E-Commerce
Rising expectations for rapid responses are draining the life from asynchronous customer support, according to a new…
Rising expectations for rapid responses are draining the life from asynchronous customer support, according to a new…
Amazon may no longer influence the prices set by sellers on its German marketplace – something the…
Every week we publish a rundown of new services for ecommerce merchants. This installment includes rollouts for…
For fast-growing ecommerce brands, the platform you choose isn’t just a technical decision — it’s a growth…
Dutch marketplace Bol is introducing ‘a completely new ecosystem category’: third-party fulfillment, or 3PL for short. The…
Phillip Jackson’s media company, Future Commerce, focuses on trends and developments in business. The company surveyed U.S….
The number of low-cost ecommerce parcels that the European Union received from outside the Union rose sharply…
Autonomous AI shopping agents are moving quickly from novelty to reality, with both financial and legal implications….
eBay announced in a recent email to users that starting Feb. 20, it will prohibit third-party chatbots…
Ecommerce giant Temu has suspended cross-border sales of products in Türkiye. Consumers in the country can only…
Online product spending in Germany grew by 3.2 percent last year, reaching 83.1 billion euros. This growth…
Agentic shopping presents ecommerce marketers with a familiar problem in a new form. The promise is simple…
Asian companies selling on TikTok Shop in Europe can now outsource their logistics to the platform. Fulfilled…
Every week we publish a list of new products and services for ecommerce merchants. This installment includes…
In a short period of time, Temu has become a dominant player in global ecommerce. Nearly a…
This week, eBay announced that it is launching eBay SpeedPAK in Germany. The service offers sellers a…
Several American lawmakers have expressed an interest in limiting or prohibiting data-driven price changes. The recent activity…
Our rundown this week of new products and services for ecommerce merchants includes updates on agentic commerce,…
Merchants often ask me to explain E.U. ecommerce regulations. I usually start with a warning: There is…
Three in ten German consumers shop via social media. Instagram is used the most: 15 percent of…
Product discovery still mostly happens on marketplaces, with 37 percent of consumers starting their shopping journey there….
Polish ecommerce company Allegro is selling its subsidiaries in Slovenia and Croatia, to German private equity firm…
In his previous appearance on the podcast, in November 2022, Jai Dolwani was the CMO of a…
George W. Bush had just begun his second presidential term when we launched Practical Ecommerce in mid-2005….