AI Recommendations Put Brand Loyalty to the Test: Adobe
Artificial intelligence can break or make customer loyalty to a brand, according to data published Monday by…
New Ecommerce Tools: October 7, 2026
This week’s rundown of new services for merchants includes updates on website builders, no-box returns, AI-powered ad…
Open source is a competitive advantage for ecommerce brands
Open-source software is software anyone can download, change, and build on. For a merchant, that means your…
Guardrails for Google Ads AI
I often address Google Ads AI capabilities. AI can better target new and existing audiences and, when…
Add Social Profiles to Search Console
The decrease in organic search traffic is forcing businesses to find new marketing channels. Social media has…
TinyHealth.com Sells Gut Tests by Mail
Cheryl Sew Hoy says her company deals with poop. The Austin, Texas-based serial entrepreneur launched Tiny Health…
AI Shopping Could Mean Fewer Returns
Early data suggests that AI-aided shopping could lower product returns, one of ecommerce’s most persistent costs. That…
New Ecommerce Tools: September 30, 2026
This week’s curated list of new services for merchants includes updates on agentic commerce, product review pages,…
‘Marketplace sellers shift focus to profitability’
Sellers no longer primarily measure their success on marketplaces by sales volumes, but by the returns they…
Shopify Opens to Meta Muse; Amazon Balks
Shopify is welcoming Meta’s new Muse personal AI agent. Amazon is trying to keep it out. Meta…
New Tools Open European Markets to US E-Commerce Sellers
U.S. digital businesses looking for new customers in Europe face a costly challenge: navigating unfamiliar tax rules,…
Google, OpenAI, ChatGPT Dominate AI-Referred Web Traffic
AI tools are sending billions of visits to websites, but more than half of that traffic is…
Temu ranks first in four European ecommerce markets
Temu has broken into the top 10 online retailers in almost every European country. In four countries,…
Google Targets Low Effort, not AI
Google’s problem with AI-generated content is less the process than the lack of effort. The search giant’s…
Google removes product carousels in Europe
Product carousels have almost entirely disappeared from Google’s shopping-related search results in the European Economic Area (EEA)….
New Ecommerce Tools: September 16, 2026
This week’s rundown of new products and services for merchants includes updates on international shipping, cross-border payments,…
Branded Sites Are Vital for Merchants
Visibility across Google Search, generative AI, and other organic channels is increasingly challenging. Some pundits question the…
Retailers Take the Wheel on Last-Mile Delivery
Online retailers are taking greater control of fulfillment and dispatch, viewing the last mile as a competitive…
Why the fastest-growing channel in retail can’t find your products
A new kind of shopper is buying online, and they may already be shopping at your store. …
Agency Owner on New-Store Strategies
I asked Kenny Trusnik, founder of the agency Forest City Digital, how an ecommerce startup can attract…
Sales Velocity Reveals Inventory Risk
A simple inventory count combined with sales velocity can reveal a lot about product demand, order planning,…
How to choose a B2B ecommerce platform
Your B2B buyers want the same convenience they find elsewhere when placing orders; the freedom to manage…
ECDB: Bol widens lead over Amazon.nl
Bol increased its lead over Amazon last year, according to a new ECDB ranking of ecommerce in…
Small Businesses Put AI to Work in Digital Marketing
Among U.S. small businesses, AI adoption has climbed from 26% in 2023 to 87% this year as…