AI Shopping Agents Put Retailers’ Data to the Test
AI shopping agents are giving retailers a new challenge: How do they serve a customer when an…
AI Shopping Metrics Considered
AI-assisted shopping journeys on an ecommerce site may force merchants to reconsider what to measure, and when….
AI Platforms Attract a Growing Ecosystem
Artificial intelligence models are becoming platforms, attracting an ecosystem of applications, connectors, marketplaces, and payment systems that…
AI Shopping Could Mean Fewer Returns
Early data suggests that AI-aided shopping could lower product returns, one of ecommerce’s most persistent costs. That…
Shopify Opens to Meta Muse; Amazon Balks
Shopify is welcoming Meta’s new Muse personal AI agent. Amazon is trying to keep it out. Meta…
New Ecommerce Tools: September 16, 2026
This week’s rundown of new products and services for merchants includes updates on international shipping, cross-border payments,…
5 Predictions for 2026 Holiday Shopping
U.S. and global holiday ecommerce sales should grow year over year in 2026, shaped by AI referrals,…
From found to bought: Getting your store ready to sell through AI
Having an AI agent find your products is just the beginning. The real goal is making sure…