How Woo’s support team uses AI to improve the customer experience
“AI will deflect our customers.” Everyone who is in the support industry has either heard a colleague…
Revisiting Image Maps
I mentioned last time that I’ve been working on a new website for Emmy-award-winning game composer Mike…
OpenAI Wants ChatGPT To Be Your Shopping Assistant
OpenAI on Monday announced it is adding specialized shopping features to its ChatGPT chatbot. Some tech watchers…
Retailers Eye Cryptocurrency Payments as Consumer Demand Grows
Aside from stories of the grand ransacking of exchanges and dodgy business dealings of shady entrepreneurs, cryptocurrency…
Anchor Positioning Just Don’t Care About Source Order
Ten divs walk into a bar: <div>1</div> <div>2</div> <div>3</div> <div>4</div> <div>5</div> <div>6</div> <div>7</div> <div>8</div> <div>9</div> <div>10</div> There’s…
Multiple Stores, 1 Backend: Pros and Cons
For 20 years I’ve managed data for both large and small ecommerce companies. I’ve migrated data from…
From trends to profits: the best products to sell online in 2025
Whether you’re starting your first business, looking for new products to sell, or launching your tenth brand,…
From Model to Menswear Founder
Weston Jon Bouchér is a California-based menswear brand and the name of its founder. He launched the…
Amazon is modifying FBA fees
Ecommerce giant Amazon is lowering its package fees for several product groups in its Fulfilment by Amazon…
The Lost CSS Tricks of Cohost.org
You would be forgiven if you’ve never heard of Cohost.org. The bespoke, Tumblr-like social media website came and…
New Ecommerce Tools: April 24, 2025
Every week we publish a rundown of new products from companies offering services to ecommerce merchants. This…
Otrium launches automated warehouse
Dutch fashion platform Otrium has announced the launch of a new automated warehouse, called the O-Mega Robot….
SMB Ads Unchanged by Google Antitrust Ruling
Google’s recent advertising antitrust loss is much ado about nothing for small- and medium-sized businesses. On April…
How to start a YouTube channel: Real success stories
YouTube has eclipsed Netflix and Disney as the go-to streaming platform, a fact that underlines its tremendous…
Transaction volume MultiSafepay increased 44%
Payment provider MultiSafepay recently announced that its transaction volume increased 44 percent year-on-year. According to the company,…