How to write a return policy your team can actually follow
Pick a recent return and walk through the whole process, starting from the customer’s first message all…
Double-Digit Ecommerce Growth Returns
U.S. ecommerce sales enjoyed a second consecutive quarter of double-digit growth in 2026, resembling pre-pandemic patterns. The…
BattlBox’s Path from YouTube to Netflix
How does an ecommerce entrepreneur land a Netflix series? Not easily. Just ask John Roman. He co-launched…
Ecommerce fulfillment: How to know when you’ve outgrown your process
Packing 200 orders a day is manageable, but once you grow to 2,000 orders, you’ll need a…
AI-Generated Receipts Hit 71% of Expense Fraud Flags
Generative AI is giving employees a new way to fabricate expense receipts, creating a growing fraud challenge…
Ecommerce logistics issues are about visibility and connection
A promotion goes live and a bestselling product runs out while orders keep piling up. Returns come…
‘About’ Pages Shape AI Visibility
“About” pages were unrelated to search engine optimization until Google instructed its human raters to consider the…
5 Predictions for 2026 Holiday Shopping
U.S. and global holiday ecommerce sales should grow year over year in 2026, shaped by AI referrals,…
AI Fraud Is Making One-Time Identity Checks Less Reliable
AI is making identity fraud cheaper, faster, and easier to scale, putting pressure on e-commerce companies to…
Blocked aria-hidden: The Warning is Right, and Every Fix You’ve Found is Wrong
You closed a dialog and the console went that particular shade of angry mustard. You highlighted the…
3 AI Prompts for Google Ads
Artificial intelligence is core to Google Ads, but for advertisers, account management goes beyond the platform. Powerful…
Zooplus eyes pan-European marketplace
After introducing a marketplace model in France, Zooplus has now also opened up its website to customers…
USPS Prioritizes Revenue over Volume
Still in the midst of a liquidity crisis, the U.S. Postal Service needs more revenue and may…
What to Know about Listicles
List-style articles are popular because they’re easy to read and understand. Examples are lists of solution providers,…
Email Pro: Open Rate Is a Vanity Metric
Nabeel Azeez runs a Dubai-based email marketing agency with clients in ecommerce, SaaS, and more. He emphasizes…
House Bill Reshapes Marketplace Policies
Proposed legislation introduced last week in the U.S. House of Representatives could give marketplace sellers new protections…
New Ecommerce Tools: July 29, 2026
Our rundown this week of new services for ecommerce merchants includes updates on post-purchase, in-game commerce, payment…
BigCommerce alternatives: Why it might be time to switch
On June 1, BigCommerce renamed every plan, lowered the GMV thresholds, and added a fee of up…
Native AI Search Is Only Half the Battle for E-Commerce Brands
Shopify launched its AI-powered semantic search functionality in early 2024, giving Shopify Plus merchants more accurate and…
Amazon Isn’t the Only U.S. Entry Channel
I speak with many international merchants looking to enter the U.S. market. Nearly all of them plan…
Publishers Can Turn to Ecommerce
Publishers and media companies facing AI-fueled disruptions to traffic and revenue may find new revenue opportunities in…
Allegro Group GMV increases 14%
Polish marketplace Allegro has recently released its preliminary second-quarter results. The Group’s gross merchandise value (GMV) grew…
German ecommerce increases 4.3% in first half 2026
Online turnover in Germany has increased 4.3 percent in the first half of the year, compared to…
Rakuten France is closing
Online marketplace Rakuten France has announced that it closing at the end of the year. The platform…