What AI Search Tells Customers About Your Brand
When a customer asks an AI tool to recommend a company, a brand can lose business in…
DHL introduces fee for second delivery attempt
German postal and logistics service DHL has announced several price changes. One of the changes is the…
AI Shopping Agents Put Retailers’ Data to the Test
AI shopping agents are giving retailers a new challenge: How do they serve a customer when an…
Breuninger expands into 11 new markets
Breuninger is accelerating its expansion in Europe. After earlier launches in the first half of the year,…
Subscription churn: Turn retention insights into recurring revenue growth
If your ecommerce operation relies on subscription revenue, understanding churn gives you a powerful way to strengthen…
CSS-Tricks has a new owner!
This is pretty wild, but let’s get right to it because it’s big news: CSS-Tricks is an…
Zooplus marketplace launches in Spain
German online pet supply store Zooplus has expanded its marketplace to Spain. The Spanish platform went live…
New Ecommerce Tools: October 21, 2026
This week’s rundown of new services for merchants includes AI-powered marketing, agentic commerce, return platforms, multichannel distribution,…
How SMBs Can Keep AI Website Agents Under Control
As AI agents move from building websites to helping operate them, small and midsize businesses need clear…
UK plans to extend VAT liability for marketplaces
The government of the United Kingdom wants to make marketplaces responsible for collecting VAT on sales by…
AI Platforms Attract a Growing Ecosystem
Artificial intelligence models are becoming platforms, attracting an ecosystem of applications, connectors, marketplaces, and payment systems that…
Commerce Data as Credit Data
Companies that help ecommerce merchants sell, collect payments, and ship orders increasingly know enough about those businesses…
New Ecommerce Tools: October 14, 2026
Our curated rundown this week of new services for merchants includes agentic checkouts, AI-powered marketing, same-day deliveries,…
Retail Media’s Opportunity Cost
A recent search for “cordless drill” on Walmart illustrated a quiet struggle playing out on many enterprise…
Your Next Product Could Be a New Brand
I asked Rok Hladnik, an ecommerce merchant turned agency owner, how to launch a new product line…
Desktop Habits Hide Mobile Friction
I see too many web stores with a poor mobile experience. It’s not neglect. It’s because the…
AI Recommendations Put Brand Loyalty to the Test: Adobe
Artificial intelligence can break or make customer loyalty to a brand, according to data published Monday by…
New Ecommerce Tools: October 7, 2026
This week’s rundown of new services for merchants includes updates on website builders, no-box returns, AI-powered ad…
Open source is a competitive advantage for ecommerce brands
Open-source software is software anyone can download, change, and build on. For a merchant, that means your…
How to be the email they open on Black Friday
Black Friday is the time of year when inboxes go from manageable to overwhelming overnight. Attention spans…
TinyHealth.com Sells Gut Tests by Mail
Cheryl Sew Hoy says her company deals with poop. The Austin, Texas-based serial entrepreneur launched Tiny Health…
New Ecommerce Tools: September 30, 2026
This week’s curated list of new services for merchants includes updates on agentic commerce, product review pages,…
Black Friday is also your payment processor’s best day of the year
Following every Black Friday Cyber Monday, revenue records make headlines. Adobe tracked $44.2 billion in US online…
ROAS’s First Source of Truth
Return on advertising spend is a useful performance metric, but only with accurate attribution. ROAS connects advertising…