Shopify Opens to Meta Muse; Amazon Balks
Shopify is welcoming Meta’s new Muse personal AI agent. Amazon is trying to keep it out. Meta…
New Tools Open European Markets to US E-Commerce Sellers
U.S. digital businesses looking for new customers in Europe face a costly challenge: navigating unfamiliar tax rules,…
New Ecommerce Tools: September 16, 2026
This week’s rundown of new products and services for merchants includes updates on international shipping, cross-border payments,…
Retailers Take the Wheel on Last-Mile Delivery
Online retailers are taking greater control of fulfillment and dispatch, viewing the last mile as a competitive…
Small Businesses Put AI to Work in Digital Marketing
Among U.S. small businesses, AI adoption has climbed from 26% in 2023 to 87% this year as…
New Ecommerce Tools: September 2, 2026
Every week we publish a rundown of new services for ecommerce merchants. This installment includes updates on…
Competing with Wicked Fast Delivery
Some of the most recognizable ecommerce retailers and marketplaces are pushing fast delivery to the extreme and…
Southern Europeans lead in Chinese platform use
Chinese ecommerce platforms such as AliExpress, Banggood, Shein, and Temu are more popular than average in Southern…
New Ecommerce Tools: August 19, 2026
My rundown this week of new services for merchants includes updates on page builders, warehousing, dropshipping, real-time…
Adobe Finds Most Retail Apps Are One and Done
Retail apps often have a short lifespan after customers download them, according to recent Adobe research. Nearly…
Amazon launches bulk storage service in Europe
Amazon Warehousing & Distribution, or AWD, will launch in five European countries this week. The service allows…
AI Fraud Is Making One-Time Identity Checks Less Reliable
AI is making identity fraud cheaper, faster, and easier to scale, putting pressure on e-commerce companies to…
New Ecommerce Tools: July 29, 2026
Our rundown this week of new services for ecommerce merchants includes updates on post-purchase, in-game commerce, payment…
BigCommerce alternatives: Why it might be time to switch
On June 1, BigCommerce renamed every plan, lowered the GMV thresholds, and added a fee of up…
Amazon Isn’t the Only U.S. Entry Channel
I speak with many international merchants looking to enter the U.S. market. Nearly all of them plan…
Optimizing Crawl Budgets: What’s New
Google’s newly updated “Crawling infrastructure” documentation includes “Optimize your crawl budget,” a section with pointers on how…
The Top Cause of Wasted Ad Spend
Brett Fish sees a lot of wasted ad spend. His company, TagHero, tracks clients’ advertising performance on…
How the ONDC Reshapes India Ecommerce
I’ve detailed the ecommerce opportunity in India. The country’s population is now the world’s largest, yet its…
Deep Product Data Is the New SEO in the Age of AI Discovery
Small and midsize e-commerce brands face growing challenges as AI-driven discovery, social commerce, and conversational search change…
An AI’s answer is only as up-to-date as the documentation it uses
Earlier this year, a merchant taking in-person payments asked our AI support assistant how to quickly accept…
Cost-per-click increased by 15% in 1 year
Between June last year and this year, cost-per-click on Google Ads increased by 15 percent. This equals…
How AI Agents Are Rewiring Market Power and Brand Visibility
Across retail, payments, and big tech, AI-enabled checkout, automated product comparison, and autonomous purchasing tools are becoming…
New Ecommerce Tools: June 24, 2026
This week’s rundown of new services for ecommerce merchants includes updates on agentic commerce, generative engine optimization,…
New Ecommerce Tools: June 17, 2026
Every week we publish a rundown of new services for ecommerce merchants. This installment includes updates on…