AI Buying Agents Raise New Accountability Questions
Earlier this year, eBay updated its user agreement to explicitly ban third-party “buy for me” agents and…
Scam Texts Are Creating a Friction Tax for Retailers
Consumers are increasingly ignoring legitimate retail messages, mistaking them for scams. For brands, that hesitation is eroding…
AI Automation Is Changing B2B Print Workflows
In the print industry, e-commerce success now hinges on connecting automated digital workflows with slower, real-world production…
Private 5G Seen as Fix for Warehouse Robot Connectivity
As fleets of autonomous robots expand across warehouses and retail operations, the robots-as-a-service (RaaS) market is projected…
The Fraud Visibility Gap Created by Agentic Shopping
As AI shopping agents remove friction from online commerce, they are also erasing the behavioral signals retailers…
Unified Platforms and Agentic AI Will Define E-Commerce in 2026
Digital vendors and e-commerce businesses enter 2026 facing a radically changed retail landscape, shaped by rising customer…