An AI’s answer is only as up-to-date as the documentation it uses
Earlier this year, a merchant taking in-person payments asked our AI support assistant how to quickly accept…
New Ecommerce Tools: July 15, 2026
This week’s installment of new services for merchants includes updates on product videos, shipping, recommerce, social marketing,…
Nail Profit before Site Extras, Owner Says
Paolo Vidali has a suggestion for merchants looking to add advanced features to their ecommerce sites: Be…
Amazon tightens Fulfilled by Merchant requirements
Amazon is tightening its oversight of merchants that ship orders themselves (Fulfilled by Merchant, or FBM). In…
What’s !important #14: Gap Decorations, random(), field sizing, and More
I know you’re busy, so for What’s !important #14, I’ll be sprinting through what’s been a stacked…
How to make your store readable to AI shopping agents
Your online store should make it simple for customers to find and buy the products they want….
UK shipping updates: What actually changed and what to do about it
UK shipping is hitting a messy patch. Between shifting European regulations, changing borders, and stale carrier contracts,…
New Ecommerce Tools: June 24, 2026
This week’s rundown of new services for ecommerce merchants includes updates on agentic commerce, generative engine optimization,…
Build an AI Flywheel for Ecommerce
Ecommerce shops benefit most from AI when it helps make better decisions to improve productivity and profitability….
Building a Life, Not Just a Business
The last few years have been rough for Beardbrand, the direct-to-consumer company I founded over a decade…
New Ecommerce Tools: June 17, 2026
Every week we publish a rundown of new services for ecommerce merchants. This installment includes updates on…
Pinwheel CEO on Selling Kid-Safe Phones
In 2019 Dane Witbeck had a problem familiar to parents: What were his kids doing on their…
What Happens When AI Becomes the Buyer?
AI agents are moving beyond assisting with purchases to making them, raising new questions about trust, marketing,…
AI Buying Agents Raise New Accountability Questions
Earlier this year, eBay updated its user agreement to explicitly ban third-party “buy for me” agents and…
Isklad: ‘Selling in CEE comes with different customer needs’
Western European online sellers expanding into Central and Eastern Europe often underestimate how different customer expectations are…
‘One in five Spanish ecommerce sellers on TikTok Shop’
TikTok Shop has established a strong position in Spain’s ecommerce market in a relatively short time. Both…
How Foreign Brands Sell into Africa
Foreign brands rarely rely on a single channel when selling into Africa. They layer marketplaces, retail partnerships,…
New Ecommerce Tools: May 20, 2026
This installment of our weekly rundown of new services for merchants includes rollouts for quick commerce, SMS…
How to start selling online: Nail the decisions that matter most
Starting an online store means making a handful of early decisions that you’ll live with for a…
What’s !important #11: 3D Voxel Scenes, Flying Focus, CSS Syntaxes, and More
If 3D voxel scenes (that you can style), flying focus animations, or new CSS syntaxes sound like…
AI Reshapes Print-on-Demand Ecommerce
Starting a print-on-demand ecommerce business has never been easier — or more difficult. On the one hand,…
New Ecommerce Tools: May 6, 2026
This installment of our weekly rundown of new services for merchants includes updates on supply chain software,…
New Ecommerce Tools: May 6, 2026
This installment of our weekly rundown of new services for merchants includes updates on supply chain software,…
Sales tax across state lines: What every growing ecommerce store needs to know
A woman in Ohio loves your candles. A guy in Texas keeps coming back for your supplements….