Customer Service Company Warns of Tsunami of Post-Holiday Returns
An e-commerce customer service support company is predicting a 45% increase in customer returns following Christmas, a…
The Grinch Wears Silicon as Bots Hijack E-Commerce Year-Round
Online shopping is turning into a battle between consumers and AI bots, and the digital challengers are…
Can AI-Driven Intent Shopping Eclipse Chinese Retail Models?
Walmart and OpenAI’s October partnership could be the most significant shift in e-commerce since the “Buy Now”…
Will AI Solve Ecommerce Personalization?
A nascent firm armed with a fresh $12.3 million investment aims to deliver on the promise of…
How Bot-to-Bot Commerce Is Rewriting the Rules of Retail
Picture this: It’s Black Friday 2027, and retail’s biggest “customer” isn’t a soccer mom hunting for deals…
New Ecommerce Tools: October 29, 2025
This week’s rundown of new products and services for ecommerce merchants includes updates on agentic commerce, conversational…
New Ecommerce Tools: September 17, 2025
Every week we handpick and publish a list of new products and services from vendors to ecommerce…
New Ecommerce Tools: September 4, 2025
Every week we publish a handpicked list of new products and services from vendors of ecommerce merchants….
Can GenAI Win Over B2B Buyers With Complex Needs?
A unified digital B2B commerce platform powered by GenAI can personalize e-commerce experiences and boost sales of…
New Ecommerce Tools: June 19, 2025
Every week we publish a handpicked list of new products and services from vendors to ecommerce merchants….
How Automation Frees Finance Teams To Power E-Commerce Growth
While e-commerce companies embrace automation to streamline fraud prevention and enhance customer experience, many finance teams still…
AI Will Help Advertisers and Shoppers
In what seems like no time at all, artificial intelligence has become a mainstream business tool. One…
How Deepfakes Are Undermining Mobile Commerce Security
Deepfake fraud is rapidly emerging as one of the most dangerous cyberthreats, eroding consumer trust in biometric…
E-Commerce 2025: Tackling Cyberthreats, AI, and Personalization
E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to…
The Cashless Economy: Open Banking and Remote Payments in 2025
Businesses and consumers are increasingly transitioning to cashless or cash-light transactions, driven by the growing adoption of…