The Good, Bad, and Ugly of 2025
I talk a lot on the podcast about business, growth, and solving problems, but at some point…
New Ecommerce Tools: December 17, 2025
This week’s rundown of new products and services for ecommerce merchants includes updates on agentic commerce, marketplaces,…
Customer Service Company Warns of Tsunami of Post-Holiday Returns
An e-commerce customer service support company is predicting a 45% increase in customer returns following Christmas, a…
How to Scale a Recommerce Business
The idea of selling used or overstock goods is not new. Secondhand and thrift shopping is as…
The Grinch Wears Silicon as Bots Hijack E-Commerce Year-Round
Online shopping is turning into a battle between consumers and AI bots, and the digital challengers are…
WooCommerce product types: a complete guide
Online stores sell much more than just physical items. That’s why the world’s most popular ecommerce store…
New Ecommerce Tools: November 26, 2025
Every week we publish a handpicked list of new products and services for ecommerce merchants. This installment…
Why B2B checkout is not one size fits all
This post was written in collaboration with Fortis, an embedded payments platform that integrates directly with WooCommerce…
Polestar Additionals grows B2C sales 232% with WooCommerce
Polestar is an electric car brand with an emphasis on performance and a sustainable future. Combining innovative…
New Ecommerce Tools: November 19, 2025
Every week we publish a rundown of new services for ecommerce merchants. This installment includes updates on…
Black Friday social media campaigns: Examples, tools, and tips for success
It’s time to get to work on every marketer’s championship game: Black Friday. While the holiday sales…
How Bot-to-Bot Commerce Is Rewriting the Rules of Retail
Picture this: It’s Black Friday 2027, and retail’s biggest “customer” isn’t a soccer mom hunting for deals…
New Ecommerce Tools: November 12, 2025
This week’s installment of new products and services for ecommerce merchants includes updates on agentic commerce, multichannel…
AI Makes Loyalty Programs Smarter
Artificial intelligence is transforming ecommerce customer loyalty programs. A May 2025 analysis found a “strong positive correlation”…
Refurbished Tech Market Expands as E-Commerce Drives Circular Economy
The e-commerce platform market is driving a major shift in how technology is bought, sold, and reused….
A Q&A with Economy Candy
We sat down with third-generation husband-and-wife owners Mitchell Cohen and Skye Greenfield Cohen of Economy Candy in…
Five ways automation will scale your ecommerce business
When you think of automation in ecommerce, what comes to mind? There’s greater day-to-day efficiency; aligning processes…
Build customer trust and loyalty by syncing online and in-store orders with Square
Retail isn’t just about ringing up sales anymore; it’s about stitching together moments of customer trust from…
Reshoring Is Supply Chain Flexibility
Putting aside supplier selection and tariffs, returning select manufacturing to one’s own country could benefit a business…
Alibaba.com Exec on Suppliers, Tariffs, IP
Few companies have done more for global prosperity than Alibaba.com. Launched famously in China by Jack Ma,…
From Urgency to Endurance: Extended Events Can Drive Record Retail Sales
Shoppers aren’t rushing anymore — they’re pacing. Retailers have taken notice, moving beyond one-day flash deals and…
Recommerce for the Holidays
The resale economy is no longer a niche. As the 2025 Christmas shopping season approaches, the sale…
Q3 Ad Spend on Top Digital Platforms Shows Mixed Growth
Ad spending growth trends were mixed across the largest U.S. digital ad platforms in Q3, while pricing…
Subscription Pro on Growth, Churn, LTV
For 12 years Andrei Rebrov managed infrastructure and operations at Scentbird, a perfume subscription company he co-founded…